r/HomeKit • u/SnarkaLounger • 9h ago
Question/Help 2 to 3 minute delay on "Someone was seen" notification from doorbell
I'm getting "Someone was seen" notification 2 to 3 minutes after my Logitech CircleView doorbell camera catches me or my girlfriend stepping onto the front porch or out the front door. I do not have facial recognition enabled, so I'm not getting an immediate notification for person detected.
If we ring the doorbell, we get an immediate notification that the doorbell was triggered, but the "Someone was seen" notification only comes 2 to 3 minutes later.
Everything was working correctly with nearly immediate person detected notifications before I upgraded our Apple TV 4K and my iPhone and Apple Watch to version 27 last week.
I found a post from 3 weeks ago on this sub from someone who has an Aquara camera and has facial recognition enabled. They stated that they receive the notification that a recognized face was detected nearly immediately, but that 2 minutes later, they are receiving the "Someone was seen" notification.
Anyone know of a fix for this issue?