r/UberEATS • • 7h ago

USA Deliveries delivered in random order...

Tonight when we ordered our dinner we could see the delivery driver on the main road to our house (1/2 mile away if that), made a U turn and the app changed from 'your the next stop' to the driver has another stop. We watched the driver go in the complete opposite direction, 15 mins away, from our house. Why was he not able to drop off the order when he was already so close to our home? I used to drive for Uber years ago and have had this happen to me when I was delivering food. It's such a waste of time and gas. I stopped working for Uber and worked for the competition doing rides. My question is why does Uber do this to their delivery drivers and customers?

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u/Distribution-Radiant 7h ago edited 7h ago

The app doesn't let them reorder rides or orders (as in the order they get dropped off in).

If you have another option, the driver can deliver in the order that makes most sense (if they care). If you have Amazon Prime, use Grubhub.

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u/Ready_Spray6442 5h ago

Crazy, never knew Amazon prime has anything to do with GrubHub and was wondering why anyone even uses GrubHub when Uber Eats and DoorDash is so big. Do Prime users get free perks with GrubHub?

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u/gypsy_guru_87 3h ago

Yes, if you have Amazon Prime, you get free Grubhub membership. It’s the only reason I’ve ever used it like you said … I have no idea who’s delivering for it because I’ve never been able to get my foot in the door lol but you should be able to find it in your Amazon account or maybe you open up the Grubhub app and link it that way I don’t remember. It’s been a long time since I connected mine. I still don’t use it because they don’t ever offer the discounts which is pretty much the only reason I ever use DD or UE