r/UberEATS • • 7h ago

USA Deliveries delivered in random order...

Tonight when we ordered our dinner we could see the delivery driver on the main road to our house (1/2 mile away if that), made a U turn and the app changed from 'your the next stop' to the driver has another stop. We watched the driver go in the complete opposite direction, 15 mins away, from our house. Why was he not able to drop off the order when he was already so close to our home? I used to drive for Uber years ago and have had this happen to me when I was delivering food. It's such a waste of time and gas. I stopped working for Uber and worked for the competition doing rides. My question is why does Uber do this to their delivery drivers and customers?

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u/seismicpdx 6h ago edited 3h ago

Then you should already know the answers to your questions.

Drivers are out here to make money.

If an add-on Request is accepted, and they paid for Priority Delivery, then they get delivered first. If they ordered first, they may also be delivered first.

Uber controls the Dispatch order.

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u/testingaurora 3h ago

I thought priority didn't factor in , and that's why there is a class action ; that UE doesnt even tell the driver an order is priority.

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u/gypsy_guru_87 3h ago

UE doesn’t tell us if it’s priority, which is insane, but supposedly the algorithm figures it in in telling you what to do as a driver.