r/UberEATS • • 1d ago

USA Blocked from ordering

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u/Chu_Kiddin_Me_Or_Wha 1d ago

I ordered food a week ago and they delivered someone else’s order from a completely different restaurant to me.

Uber refused to refund me even tho I never got my actual order. So I had my Credit Card charge it back.

Now, when I try and place an order, I get prompted that I have this outstanding balance for that order they got completely wrong.

FUCK UBER EATS. Seriously. I can’t even get this fixed cause the AI won’t help and there’s no ability to speak to a human to straighten it out.

I’m not paying for an order I didn’t receive.

6

u/OverallFrosting708 1d ago

Yeah, that's the fuzzy end of the popsicle stick with charge backs - Uber just treats it like they haven't been paid. Honestly, you're probably best off not using the service anymore.