Driver wants me to cancel order?

[u/thatoneguy23000]

Driver contacted me asking me to cancel my Wendy's order, I thought he was asking me to cancel it when he gets close to my place, but it turns out his English is really bad, he's trying to say the restaurant is closed. Not sure why he wants me to cancel it for him. He even called to ask me to, and said something about how his ubereats account was closed. What do I do here?

[u/Outlaw11091]

If you cancel it: he gets the food AND the money. (assuming he's lying about the store being closed).

If he cancels it: just the food (and a ding on his rating).

If what he said was true: he can call driver support and they will cancel it, paying half of what he was offered.

You should absolutely never cancel an order that you actually want (and have paid for). Personally, I'd call the restaurant to verify, then call UE to tell them how much of a liar he is (or isn't).

[u/jerryeight → u/Outlaw11091]

They actually don't pay the driver a cent.

[u/Outlaw11091 → u/jerryeight]

They do.

It just depends on the circumstances. If the customer ordered the food while the restaurant was open and you arrive an hour later when the restaurant is closed, then no, they won't pay that.

But if you arrive to a restaurant that is closed when it should be open, they'll pay.

[u/englishfury → u/Outlaw11091]

No I've been to places that closed hours before they should and uber pays nothing

[u/jerryeight → u/englishfury]

Also, it's not my fault when you offer the order minutes before the restaurant closes. Lol

Uber doesn't care about the driver or the paying customers.