r/doordash • u/awkwardnpc • 6h ago
No big deal, she just has cancer, why read directions?
My daughter ordered herself a nice meal as a treat. Delivery instructions are descriptive so you can navigate to the apartment. Apartment numbers are posted clearly. We even describe the doormat. Seriously. Leave no doubt! Dasher delivers to the wrong apartment. Hey it happens. Then she ghosts my daughter who is trying to figure out where she dropped the order so I - her caregiver - can go grab it. That's what isn't cool. Own your shit and help solve the problem you made.
My daughter even told her, "I'm going through chemo and I'm not mad at you, I just need information so my caregiver can get my food where you left it." Still nothing.
I did find the food and my daughter did report the dasher. I'm just so disappointed in the lack of maturity and accountability of the driver. This is the job. Have some pride in it to do your best, at least. And don't fuck over my kid!
FYI this was her favorite Italian restaurant so while it was very local to us, it still takes a chunk of time to be ready for delivery. Reordering wasn't going to be possible.