Uber Out Here Straight Lying, also a way that seems to work to get something done

[u/EntropicWhimsies]

Have gone through multiple support chats with Uber regarding an issue and them not doing anything about it. Customer support agents will just straight up lie and say they are the highest level of support that Uber can offer. I found that you could use this phrase:

I am requesting an immediate escalation review by a tier-2 supervisor regarding a legal financial review

and they'll actually do something about it which did work for me. I was then connected with someone from Supervisor Support and they actually did something useful.

Hope this can help some people out.

Note: I have redacted some information and skipped over a few things for privacy, but all the relevant info is in the screenshots.

[u/AutoModerator]

Hello u/EntropicWhimsies, please take a moment to review our subreddit rules if you haven't already.

(This is an automatic reminder added to all new posts)

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.