I'm trying to install Windows 10 on an old HCL ME laptop (currently on Win 7 Pro 32-bit). Setup loads and lets me choose the edition (Home x64), then i tried on (windows 10 pro N) but then it cancels with error- "Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation."

Laptop specs

Model: HCL ME Laptop (BIOS Phoenix 1.00.05, 2010)

CPU: Intel Pentium P6100 @ 2.00 GHz (64-bit)

RAM: 4 GB (2 x 2 GB)

Drive: WD3200BPVT, 320 GB HDD

GPU: Intel integrated (currently "Standard VGA Adapter")

Wi-Fi: Realtek RTL8191SE

What I did is i made the USB with Rufus 4.15 (16 GB USB)

ISO: Windows 10 22H2 multi-edition x64 (downloaded via Rufus)

Settings: MBR, BIOS (or UEFI-CSM), FAT32

What I've tried is i recreated the USB

Using a USB 2.0 port

Checking the ISO hash

Has anyone seen this on old laptops? Could it be a bad USB, a corrupted ISO, or a BIOS issue? Any advice is appreciated.

Many settings are missing or inaccessible, like windows update or display settings, i cant change the screen refresh rate. Clicking on a missing setting in the search tab will do nothing. Restarting Windows does nothing, nor does restarting Windows Explorer.

I have an Hp Victus 4060

Windows 11 Pro

25H2

Windows Feature Experience Pack 1000

I tried ms-settings:windowsupdate. Result: Settings opens but redirects to the home page.26100.334.0

Group Policy Editor, Settings Page Visibility state: Disabled

on win+r gpedit.msc

Computer Configuration → Administrative Templates → Windows Components → Windows Update

the setting Remove access to use all Windows Update features shows as "not configured"

hey guys idk if this is a windows related issue or just my browser (i use brave) but for the past couple weeks msn keeps opening in a new tab by itself for some reason. it happens pretty rarely but i caught it open just now... for reference ive never opened msn in my entire life and i use win11 build 26200.9457 if that helps. thanks

Processor Intel(R) Core(TM) 7 240H (2.50 GHz)

Installed RAM 32,0 GB (31,7 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Single Language

Version 25H2

Installed on ‎18.‎11.‎2025

OS build 26200.9457

Experience Windows Feature Experience Pack 1000.26100.360.0

Hi everyone,

I'm having a problem with Windows Security on my personal Windows 11 PC, and I'm worried that my computer might have malware. I'd appreciate some help understanding what's happening and how to fix it safely.

What happened

I was trying to download MP4 video files. I was only trying to download videos, not intentionally install any programs or executables.

Afterwards, I became concerned that something might have gone wrong, so I ran Microsoft Safety Scanner (MSERT).

During the scan, it showed 32 infected files. However, when the scan finished, the final result seemed to say that no threats were found and that there were no problems.

This is what confuses me most. I saw the number of infected files during the scan, but the final report appeared to contradict that result. I don't know whether those 32 files were actual detections, files that were being scanned, or something else. I wasn't able to upload screenshots to show the exact messages.

Could someone explain why this might happen and how I can check the actual scan results?

The Windows Security problem

When I open Windows Security → Virus & threat protection, I get this error:

Page not available. Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available.

This is my personal computer, not a work or school device. The Protection history is empty.

Other sections, such as Firewall & network protection and Account protection, open normally. Only Virus & threat protection is inaccessible.

What I've tried so far

1. Checked Microsoft Defender's status

I ran:

Get-MpComputerStatus | Select-Object AMServiceEnabled, AntivirusEnabled, RealTimeProtectionEnabled, AntivirusSignatureLastUpdated

The results showed:

• AMServiceEnabled: True
• AntivirusEnabled: True
• RealTimeProtectionEnabled: True
• Antivirus signatures were recently updated.

I also ran:

Get-MpPreference | Select-Object DisableRealtimeMonitoring, DisableAntiSpyware

DisableRealtimeMonitoring was False.

2. Ran a Quick Scan

I started a Microsoft Defender Quick Scan through PowerShell:

Start-MpScan -ScanType QuickScan

Afterwards, I ran:

Get-MpThreatDetection

It returned no results.

3. Started a Full Scan

I'm currently running:

Start-MpScan -ScanType FullScan

The scan is still in progress, so I don't have the final result yet.

4. Checked Windows and its configuration

• The Windows Security Center service is running.
• There are no accounts under Settings → Accounts → Access work or school.
• I couldn't find another antivirus installed.
• gpresult /r showed no applied Group Policy Objects.
• I tried repairing the Windows Security app, but the problem remained.
• Opening windowsdefender: through Run did not fix the issue.

5. Checked the registry

This command returned an error saying that the key wasn't found:

reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Virus and threat protection"

However, this command:

reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender\Policy Manager"

showed several values, including:

AllowUserUIAccess REG_DWORD 0x0

Other values included:

• AllowRealtimeMonitoring = 1
• AllowCloudProtection = 1
• AllowBehaviorMonitoring = 1

I don't know what created these registry settings or whether they are legitimate. I haven't manually deleted or changed them.

6. Tried to find a repair tool

I found a Microsoft Q&A thread about a similar Windows Security problem. One suggested solution involved downloading a ZIP containing SecurityHealthSetup.exe, but I can no longer download that ZIP. I haven't run that executable.

My questions

1. Could downloading MP4 videos have caused this problem, or is the Windows Security error more likely to be unrelated?
2. Why did Microsoft Safety Scanner appear to show 32 infected files during the scan, but then report no threats or problems when it finished?
3. How can I verify whether those 32 files were genuine malware detections?
4. Could AllowUserUIAccess = 0 explain why I cannot open Virus & threat protection?
5. Does the fact that Defender reports itself as enabled and Get-MpThreatDetection returned no results provide any reassurance?
6. What is the safest way to repair Windows Security without reinstalling Windows or accidentally disabling Defender?

I haven't intentionally changed Windows security policies, and I don't want to delete registry keys or run unverified repair tools without understanding what they do.

Thanks for any help!

On windows 10 i had sound effect option in realtek audio console but now in 11 pro this is gone. Is there any thing we can do? I downloaded driver from msi official site but not working. From where else can i download audio driver console for msi z490 tomahawk. Windows 11 pro fully updated.

Hello,

I own a Lenovo Yoga Slim 7i Aura Edition with an OLED display, and I have been experiencing a rather unusual issue when viewing videos recorded on my iPhone.

When Windows HDR is disabled:

- The videos play perfectly (the Dolby Vision badge even appears).

- No pixelation.

- No image degradation.

When Windows HDR is enabled:

- The videos start playing normally.

- However, the image is filled with pixelation artifacts.

- Playback remains smooth, but the image is clearly visually corrupted.

- I can still tell that Dolby Vision is being detected because the Dolby Vision badge appears briefly.

The issue only occurs in the following Windows applications:

- Microsoft Photos

- Windows Media Player

- Movies & TV

However, the exact same video files play correctly in:

- VLC Media Player

- Energy Media Player

- Apple TV

This is why I do not believe the issue is caused by:

- the video files themselves;

- storage;

- the GPU;

- or the display.

It seems more likely that there is a problem with HDR processing in Windows' native applications, since the artifacts only appear in Microsoft apps when HDR is enabled.

I have already checked:

- Windows is fully up to date;

- Intel graphics drivers are up to date;

- Lenovo drivers are up to date.

System information:

- Device: Lenovo Yoga Slim 7i Aura Edition

- CPU: Intel Core Ultra 7 258V

- GPU: Intel Arc Graphics

- RAM: 32 GB

- Storage: 1 TB SSD

- System type: 64-bit operating system, x64-based processor

Windows version:

- Edition: Windows 11 Home

- Version: 26H2

- OS Build: 26300.9550

- Windows Feature Experience Pack: 1000.26100.372.0

Has anyone else experienced this behavior?

Is there a fix or a setting that can be adjusted so that Photos, Media Player, and Movies & TV can display these videos correctly when HDR is enabled?

If needed, I can provide screenshots showing the artifacts.

Thank you in advance for your help.

I'm on Windows 11, specifically Windows 11 Enterprise 24H2, Build 26100.9457. This was a clean install, not an upgrade from Windows 10.

The system runs on an i9-10900 CPU, with a 2 TB SSD and 64 GBs of RAM. there is around 1.3 TB of free space on C drive.

Update downloads used to be fast, but now it is VERY VERY slow, I'm talking a percentage per hour or so. I have let the system sit ideal for 12 hours, the progress bar merely reaches 10%

Things I've tried so far:

- SFC /scannow

- DISM /Online /Cleanup-Image /RestoreHealth

- Delivery optimization > speed caps are disabled

- Used 1.1.1.1 and 8.8.8.8 as DNS servers.

- several restarts

- disabled update services and cleared %Windir%\SoftwareDistribution contents.

- paused and resumed updates

- Disk cleanup on drive C

- Connection is not marked as "metered"

Any ideas?

UEFI BIOS Version :

A320M-HDV R4.0 P8.01

Processor Type

: AMD Ryzen 5 5500

Processor Speed

: 3600MHz

Microcode Update

: A50F00/A50000D

Total Memory

: 32GB

DDR4_A1

: DDR4-3200 16GB

DDR4_B1

: DDR4-3200 16GB

All morning, the pc was the blank screen with the cursor problem.

Using task manager to run explorer.exe did nothing. Even with the advanced privileges on.

Resetting AMD drivers did nothing. Even turning it off to default drivers did nothing.

Rollback to the previous days did nothing.

System recovery did nothing.

Booting to safe mode did nothing.

Will probably reinstall win 11 later, but also considering going back to win 10.

I have 2 PCs, AAAA & BBBB, both running Windows 11 26H2. I want to use Remote Desktop, to access one from the other. Both use the same Microsoft userid – myUserId@domain.com. 

When I try to set up the connection I specify  MicrosoftAccount\myUserid@domain.com and enter the Microsoft password.

 BBBB connects to AAAA just fine, but when I try to set up the connection from AAAA to BBBB I get

 Your credentials did not work. 

The credentials that we used to connect to BBBB did not work, Please enter new credentials.

 Any idea what is broken and how to fix it? 

AAAA is Windows 11 Pro 26H2 Build 26300.9550 Windows Feature Experience Pack 1000.26100.372.0

BBBB is Windows 11 Pro 26H2 Build 26300.9457 Windows Feature Experience Pack 1000.26100.360.0

The only thing I have left to do to make my computer compatible with windows 11 is to enable secure boot. Every time I enable secure boot in the bios, it keeps restarting back to the bios until I disable it again. I’ve done to steps to try and convert my boot drive to uefi. Once I enable secure boot, it says it can’t find a boot drive. I’m really not sure of what to do. I’m just trying to upgrade. I didn’t think it would be this much of a hassle. Any help would be greatly appreciated.

Specs:
AMD Ryzen 7 3700x
32gb ddr4 ram
Gigabyte aurous motherboard
Windows 10 pro

hello. I have a lenovo loq 15ahp10 laptop with a r7 250 and rtx 5050. I have been facing this issue ever since I purchased it this year which wouldn't happen on my prev laptop hp pavilion 15 gaming with an i5 11300h and gtx 1650. issue is that whenever i am scrolling slowly, like just one small scroll, the display feels shaky or jumpy. I cannot quite describe it but it doesn't feel smooth as it should and as it did on my previous laptop. i have even noticed a small fade in fade out kind of appearance while i do this smooth scrolling. i have majorly experienced it on browsers. brave, edge, chrome, firefox. I tried recording a video but the phone camera is unable to capture it properly. To anyone looking at the video, it'd feel like normal.

I have tried toggling on/off smooth scrolling, hardware acceleration in browsers, have tried toggling on/off hags. My refresh rate is fixed at 144hz. Happens with gsync on and off both. Have reinstalled the graphics drivers. Have even tried switching to dgpu mode on my laptop which doesn't fix this and causes another issue of broken sleep mode (black screen with cursor. Have to hard restart), so i keep it on hybrid mode all the time. Tried explaining it to lenovo but they said nothing's wrong.

Even tried nvidia multipane overlay disable. Didn't fix. Have reset the laptop once as well as the lenovo guy told me to. yet to do a complete windows reinstall though I am not sure if it'll actually do anything either.

A micro observation is that when i restart the laptop and immediately hop on browser, for a while it doesn't feel as shaky when I scroll slowly. I am experiencing this the most on my manga site in which it's most noticeable but still not able to capture the fade in fade out transition or the jumpy movement while slowly scrolling.

Also, only the part being scrolled gets affected. For example in reddit, while scrolling comments, i experience this on the comments only, not on left or right side which are stationary.

After the last update (26H2), my windows randomly started freezing.

The freeze affects only the image - the system remains responding (sounds do not stop, keyboard inputs are read, mouse moves) but it's like the system itself stopped working.

At first I was forcing a reboot through the power button, but later I discovered that enabling/disabling HDR through the keyboard shortcut (Windows + alt + B) restored it.

But I could not find other mentions of such issues recently. I even thought it was my latest GPU driver, but it did freeze before that AMD driver version once.

Is it related to the windows update? Could it be the driver's fault?

Specs:

Ryzen 5 3600x

RX 9060 XT 16 GB

AMD drivers version: 26.9.2 (the freeze did happen on 26.8.1 - I updated to the unstable one to be able to play Witcher 3 since shaders were broken on previous versions)

Hola hace 2 dias mi pc salto con el pantallaso azul de opciones avanzadas, reinice a una version anterior que no tenia el error y me hiba genial, pero ahora me salto de nuevo la pantalla azul y ahora me dice que no tengo ninguna version anterior, tampoco me deja restablecerlo, ya no se que debo hacer ¿alguien sabe como arreglarlo?

Hi all. Hoping someone experienced with the Secure Boot 2023 certificate rollout can help.

Laptop: MSI Katana GF76 12UD (MS-17L4), BIOS E17L4IMS.10E (06/2022, never updated), i5-12500H, TPM = Intel PTT, Windows 11.

Exact Windows 11 build unknown (can’t boot to check), but the system was fully up to date via Windows Update.
We have a Mac and can make an Ubuntu live USB to run any commands needed.

Timeline:

• BitLocker (device encryption) was enabled automatically. TPM-only protector, sealed 2026-09-24 (shown on the recovery screen) – most likely right after Windows applied the Windows UEFI CA 2023 db update.
• Today the BIOS settings reset (date went to 04/01/2024, likely CMOS). Secure Boot keys returned to factory defaults (Factory Default Key Provisioning: Enabled).
• Boot went to BitLocker recovery: error 7_3_80000001_80000001_db_db_7_7_19c4…13eb_2d64…f21c. So PCR7 event #3 (db) mismatches, PK and KEK match. Expected db digest 19c4…13eb, observed 2d64…f21c.
• With Secure Boot enabled, the boot manager now fails (“Secure Boot Violation: Invalid signature”) because it’s signed by Windows UEFI CA 2023, which the factory db lacks. Secure Boot is currently disabled (now error E_FVE_SECURE_BOOT_DISABLED, PCR7 event 0).

We don’t have the recovery key (the likely Microsoft account is inaccessible). TPM has NOT been cleared, the drive is untouched.

Plan: re-append to db exactly what Windows added (signed payloads from microsoft/secureboot_objects), so db hashes to 19c4…13eb, then re-enable Secure Boot and let TPM unseal.

Questions:

1. Which db payloads does Windows apply, and in what order (Windows UEFI CA 2023 only, or also Microsoft UEFI CA 2023 / Option ROM CA 2023)? Would dbx have been updated too before 24.09?
2. Best way to append them on an MSI/AMI board: Ubuntu live USB with efi-updatevar -a, or something else?
3. Can we pre-compute the db event digest offline (from the factory db dump + candidate ESLs) to verify against 19c4…13eb before writing?

Any help hugely appreciated – critical documents on the drive.

System info:
Windows 11 (exact build unknown – the PC can’t boot; it was fully up to date via Windows Update, Secure Boot 2023 CA update applied on 24.09.2026)
Laptop: MSI Katana GF76 12UD (MS-17L4), BIOS E17L4IMS.10E (06/2022)
CPU: Intel Core i5-12500H
RAM: 24 GB DDR4 (16 + 8)
GPU: NVIDIA GeForce RTX 3050 Ti Laptop
Storage: 512 GB NVMe SSD (BitLocker encrypted, TPM-only, Intel PTT)

I booted up my HP Pavilion x360 laptop and got the blue screen. Entered my recovery key but it wouldn’t connect to my network. So I tried to point-in-time restore and it didn’t work. Tried resetting my laptop and it didn’t work. Tried to do startup repair and it lead me back to the blue screen. Tried to uninstall the latest quality update but it lead me back to choose an option screen. Tried to uninstall the latest feature update and it doesn’t work. Tried to do a system restore and that didn’t work. What should I do at this point man? I need help please.

I turned it on just to see this, This is my first time seeing this and I am concerned. It’s loading the boot constantly and it’s a Lenovo Ideapad Slim 3i, got it Christmas 2025 and there is no white light anymore as I’m typing this message. I am VERY concerned.

Over the past two days, shortly after turning on my computer, it froze, forcing me to perform a hard shutdown. After checking Windows Reliability Monitor, I found the same errors on both occasions, as shown in the screenshots.

For now, I’ve uninstalled PowerToys. I wanted to know if this is a known issue or if it could be related to something else.

O.S. Windows 10 22H2 build 19045.7725

Title: Windows 11 update broke my HP 15s-fq5xxx touchpad — I2C HID Device Code 10

Hey everyone,

I'm facing an annoying issue with my HP 15s-fq5xxx laptop after a recent Windows 11 update.

Immediately after the update, my touchpad stopped working properly, and the cursor disappears whenever I try to use the built-in touchpad. When I connect an external mouse, the cursor works normally.

Here’s what I've found so far:

Laptop: HP 15s-fq5xxx

OS: Windows 11

Problem: Built-in touchpad not working; Touchpad option is missing from Settings.

Device Manager: I2C HID Device shows a yellow warning sign with Code 10.

Troubleshooting tried: Restarting the laptop, checking Device Manager, showing hidden devices, and uninstalling the I2C HID Device before restarting.

Driver rollback: The option is unavailable.

Unfortunately, the issue is still there.

Has anyone else experienced this after a recent Windows 11 update? Could this be a driver or Intel Serial IO/chipset issue, or should I be concerned about a hardware problem?

I'd really appreciate any suggestions for a safe fix. I don't want to reinstall Windows or update the BIOS unnecessarily.

Thanks in advance!

windows 11... what a dissapointment

Ive been sitting here for like 2 days trying to install brand new windows 11 on my pc because my previous installation just randomly made my GUI not work at all so i went and bought me a sandisk flashdrive and turned it into a windows boot manager and git a brand new external ssd to install it to

But no matter what i try it keeps telling me that windows 11 cant be installed on my ssd and my drivers arnt showing up at all when i load the drivers.

I have been on the internet for hours atp trying every little possible solution but nope, nothing

Evrrything is greyd out aswell, ive been in my bios more times then i can count, and also i dont even have a vmd option because im using a Asus B550M-K motherboard.

Please help me if possible

We have some laptops that have a cellular option. Some have eSIM, some have SIM.
Now for the last 2weeks we have had several laptops where the setting seems to have changed itself from SIM to eSIM, while they have a SIM inside the laptop.

I can't find any other cases or posts about this.
It's on W11, 25H2
Does anybody know about a specific update that is putting this setting back to eSIM?

I am still using windows 10 pro 64 on a computer and it got stuck in a update loop that I could not get it out of and i guess I mistakenly followed instructions (using command prompt diskpart ) to rebuild the BCD and now I only get a black windows boot manager screen, says insert your windows installation disc and restart your computer and click repair, etc…

the other salient information is “windows failed to start”, “file: \windows\system32\config\system”, “status: 0xc0000225”, and “the operating system couldnt be loaded because the system registry file is missing or contains error”.

when I try to repair with an installation disc startup repair fails. I tried repeatedly rebuilding the BCD using the command prompt multistep diskpart instructions and have not been successful either. the computer is also not finding a restore point.

I am hoping to be able to get this computer going without a full reinstall, there’s stuff I don’t w to los, are the steps I am missing or something else I can do so I don’t lose everything? I will provide whatever further information is needed to assist me.

Presumably after the most recent update in the last week, my Surface Pro 9 no longer auto-rotates. Looking through the Device Manager, there's no section for Sensors, and there's nothing relevant in Human Interface Devices, Other devices, Hidden Devices, or when I scan for hardware changes. I ran services.mcs and set my Sensor Data Service, Sensor Monitoring Service, and Sensor Service as all automatic and running. Oh, and in my quick settings menu, there is no longer an option to toggle rotation lock or edit the menu to include it. The only option in Display Settings is to manually change the orientation of my device to landscape or portrait.

What I have tried so far:

- Restarting/force shut down of my device

- Restoring the rotation lock button in Quick Settings following this guide

- Downloaded latest driver pack from Microsoft website

- Reinstalling the windows update in attempt to resolve corrupted components

- Set my Sensor Data Service, Sensor Monitoring Service, and Sensor Service as all automatic and running

TL;DR: As far as my Surface knows, I don't have an accelerometer or sensor of any kind - it's like they were "deleted"/disabled. Looking through settings, device manager, and services, it's as if I were never meant to auto-rotate my Surface to begin with, which is incredibly frustrating.

Has anyone been faced with a similar situation/resolved this? Is there anything I can do or am I just SOL until the next update (hopefully) addresses this?

I have a Lenovo Legion

At first I thought it was just pressing C or V. Now, I wiggled my screen and it seems to go on or off when I move it up/"open" (on) or down/"closing" (off).

I don't know what's going on, but I noticed this since maybe a few days go. My laptop is only 1.5 years old and I be damn if I have to get a new one. It was $1700 and I can't afford a new one.

Here is a video of my screen on Twitter (Warning: I have posted NSFW on the titter itself, the link won't take you to the page).

• https://x.com/Ninjhetto/status/2109418256389853518