r/onejob • • 19d ago

They didn’t think about the unwieldy beds & carts pushed through in a hurry when they installed glass touchscreen elevator controls in the hospital. They’re all like this now. +No floor controls inside the cars.

Post image
1.3k Upvotes

61 comments sorted by

238

u/who_cares345 19d ago

Wait, so you have to select the floor outside the car?

194

u/ayedunno013 19d ago

Yup. You pick the floor on the screen and it assigns you an elevator. Once you’re in the car, you can’t choose a different floor, so you better make sure you’re getting on the right elevator.

74

u/Extension_Option_122 19d ago

I doubt that that would be allowed in Germany.

49

u/robgod50 18d ago

Curious to know why ..... I don't like it much but I understand the benefits.

In theory, it helps manage the efficiency of the lifts and if you use a key card, it's easier to manage controlled access to floors (for example , if you have different companies on different floors).

44

u/Extension_Option_122 18d ago

The not having those floor select buttons in the Car is probably not allowed because of some safety requirements. But I am not certain if it actually is like that.

21

u/wpaxax 18d ago

A lot of these units will have a hidden button panel inside the cabin for fire service and emergency operations keeping it in line with codes

11

u/robgod50 18d ago

Hmmmmmm ...... Hidden you say?

I need to suppress my invasive thoughts when I go to the office next week. I should definitely not take a screwdriver.

0

u/HappyDogs4321 16d ago

Since I work in a building with this system I can tell you this type is installed by Schindler Aufzüge all over Germany, Austria and Switzerland. I don’t understand why it shouldn’t be allowed?
Inside the cabin you still have an alarm button and the little <|> and >|< buttons for the doors. Why would it be a legal requirement or a safety hazard to not be able to change the floor whilst in the cabin?
(If you are “stuck” you just have to press the <|> button and the doors will open at the next floor)

At least for Schindler these kinds of lifts are part of their larger access control product range (PORT). In the building I work at you need to hold a chip under the display to unlock it and it opens all the other doors in the building and the gates in the parking garage, too.

I like it very much since it allows for more effective usage of the lifts and way shorter travel times.
Though many other colleagues hate it. Honestly, just because they don’t understand it and get in the wrong car or are just afraid of new tech or something.

2

u/Extension_Option_122 16d ago

Das war nur so geschätzt wegen der sonst üblichen Bürokratie.

Und ich hab' halt noch nie so einen Aufzug gesehen.

Offensichtlich liege ich da falsch, ich hatte aber ja auch angemerkt, dass ich mir da nicht absolut sicher bin, ob das so vorgeschrieben ist oder nicht.

1

u/South-Inspection7990 1d ago

Vienna's AKH (austrias biggest hospital) has that type of system with their main elevators. I found it confusing too and have never seen it before

18

u/TheGoldenTNT 18d ago

Elevators aren’t and shouldn’t be used as security devices, look at Howard Payne and Devaint Ollams elevator talk. An elevator should be viewed the same as a stairwell. Have security vestibules instwad

5

u/robgod50 18d ago

Absolutely.....but when you use a key card, you only have the options for floors that are relevant for you. Offices will be designed with inner security if needed. It's more for helpful assistance than security.

3

u/ayedunno013 18d ago

Would make perfect sense, and the screens have areas where it could read a keycard. The problem is that those aren’t in use and would serve no purpose, as these are trauma elevators only in use by hospital employees.

1

u/robgod50 18d ago

Does seem entirely pointless for these ones. I was just wondering why the previous post was saying the concept wouldn't be allowed in Germany.

6

u/Blauelf 18d ago

I've seen that in Mainhattan (Frankfurt am Main) skyscrapers. They have to be efficient with their elevators, so some electronic system assigns one. Inside, there were buttons, but all the floor buttons are useless, would require a key.

Not sure whether that's possible for new installations, but those exist even in Germany.

0

u/Extension_Option_122 18d ago

Huh, I would have thought that an elevator has to have working buttons for at least some floors inside the car.

2

u/thiber 18d ago

No. I’m using one of these in Frankfurt daily.

Only buttons in the car are door close/open and alarm.

1

u/jasilucy 18d ago

They have them in Spain

9

u/Revenga8 18d ago edited 18d ago

Dumb keypad housing design aside, the ability to choose your floor from the outside isn't the worst idea I've heard. The problem is people. I can't help but imagine some kid or impatient "adult" coming along and just pushing all the buttons. Is there at least still a emergency call help button in the elevator car?

Also, what floor are you on in this photo? Is it the same floor as one listed on the keypad? Because that would be just bad/lazy UX if the same floor you're on is still listed on the pad.

1

u/ThisWillTakeAllDay 18d ago

Yeah, I'd do that.

1

u/Revenga8 18d ago

Me too. That's why I thought of it. 😁

1

u/Coryvators 17d ago

It's actually called Destination Dispatch. :-)

10

u/ElusiveGuy 19d ago

Never seen these in a hospital but I have seen them on occasion on some taller buildings with large lift banks (6+ usually). In those they pre-schedule it so yours doesn't stop at more than 3 floors per run, rather than potentially getting interrupted by calls all the way up/down.

2

u/ThisWillTakeAllDay 18d ago

They have them in some hotels and residential towers, it is really weird. Seems insane for a hospital.

4

u/Big_Z_Beeblebrox 19d ago

I think that's why the pad says "Choose Destination" and has options for different destinations to choose from

That thing got cracked harder than Bonnie Blue

1

u/Temporary_Sundae8793 18d ago

Yes, Schindler PORT Technology.

41

u/ayedunno013 19d ago

These elevators connect the basement to the ER to the OR floors to the ICU floors and aren’t accessible to guests. I should also mention that this building is brand new, and you can see the state of the paint—it’s like that everywhere. The flooring in the elevators and around doors is also chipping and coming up already. Whoever chose materials and resources for this project had one job.

The entire building is just poorly designed. The inpatient MRI department is in the ER, but the inpatient CT and X-ray departments are not. There’s only one physical X-ray room shared between the ER and 500 inpatient beds. The brand new ER doesn’t have the capacity for its demand, and thus more of the patients get hallway beds than rooms, and the hallways are barely wide enough to pass with another stretcher. Whoever designed this place has maybe never worked in a hospital ever, or at least never considered radiology. Almost everything else about this hospital is great besides the physical building. I originally posted this in r/crappydesign, but it got taken down bc it wasn’t considered crappy design. I personally do believe it is crappy design lol. This whole place is crappy design.

18

u/TiramisuItUp 19d ago

At the last hospital I worked at it was a running joke how little they consulted actual healthcare workers when designing the building. The doors, equipment storage, room locations, PPE container design, and many many tiny things that made our jobs so much harder. Infuriating honestly. It’s so simple to just have a couple healthcare workers consultants on projects instead of just an approval from some person who has never worked the floor in their life and then pay for it down the line- in safety issues and replacements needed sooner than anticipated.

6

u/FluffyCollection4925 18d ago

Elevator consultant for THAT company here. There are several dozen reasons we have this design. Many of which you will not agree with. But I will let you know right now. The main issue with that item is your ADA compliance. ADA compliance restricts how high we can lift that off the ground. Because of that you can run into it. A lot of rules and laws conflict with designs.

Also, there are emergency floor controls inside of the elevator. You just do not see them.

5

u/freelibrarian 18d ago

I think they run into it more because it is angled and sticks out, not because of the height it is placed at.

4

u/ayedunno013 18d ago

Yeah, I’m sure there are plenty of reasons why they went with this system, as the floor system admittedly hasn’t failed me yet, and these elevators are the fastest and more reliable in the hospital. This specific design choice for the panel just boggles my mind. You have to put it low, which is a given and should be in every workplace. Some employees here have dwarfism or wheelchair users who would struggle with taller panels. The secondary ones that don’t stick out aren’t broken, but these middle, more vulnerable ones are cracked on every floor.
Also it’s good to know that there ARE floor controls in the elevators. I don’t mean to insult your work, it’s just that whoever on the admin side was signing off on this choice for the trauma elevators didn’t consider what the trauma elevators get used for.

72

u/Present-Question-820 19d ago

This Touchscreen bullshit has to end somewhere... What in earth is so bad about a good button to press, that i dont understand ... sikh ....

22

u/FeelMyBoars 18d ago

They have to put the touchscreens low or people in wheelchairs can't see them. Because of this, tall people need to remember that they need to press half an inch below the button because it's such a bad angle and it has thick plexiglass protecting it. Also, putting it low means you need to tilt it, which means it sticks out, which means it gets hit by things like in the picture.

A bank of 6 buttons has to cost a fraction of the screen setup. The efficiency gain when you have more than ~20 stories is worth it, but not with 6. If you add the confusion factor, this is probably less efficient time-wise. Most of the people there are visiting and not used to it.

6

u/Bright_Curve3078 18d ago

Did you sigh or are you letting us know you're a Sikh?

2

u/Present-Question-820 18d ago

I meant the first one my Phone the second....

4

u/ennuithereyet 18d ago

The only thing it accomplishes is making it either completely inaccessible or significantly less accessible to blind and visually impaired people (they might have some kind of option to make it accessible, but it's not going to be easier than a button with braille). And for people with motor difficulties, it can be a lot easier to press a button (which you can do with your elbow or the side of your hand or knuckle) rather than a touch screen.

87

u/Big_Z_Beeblebrox 19d ago

It almost looks like someone punched the wall above it

24

u/chitzk0i 19d ago

Nah, just peeling paint.

9

u/Big_Z_Beeblebrox 19d ago

Yeah but it's got a funny shape

24

u/ayedunno013 19d ago

Weirdly, that peeling spot is there in the same spot on every single floor. I think they just did a poor job of moving the sign or something.

9

u/Big_Z_Beeblebrox 19d ago

Or just went full Kong and ripped it off the walls

18

u/risky__cake 19d ago

What a great fucking example of "if it sunny broke, don't fix it". Elevators have been fine for generations, they just haaaaad to get fancy with it.

5

u/gwaydms 18d ago

Why did Sunny break it?

5

u/Sch1371 18d ago

It’s called Destination Dispatch. Pretty much everyone in the trade hates it, but it does have its place in high rise buildings.

5

u/ayedunno013 18d ago

The destination dispatch itself isn’t really all that bad, it just that the choice of the panels is so poor for this location. Plus this building only has 5 floors.

6

u/Sch1371 18d ago

Destination dispatch for 5 floors is absolutely stupid. Whoever sold that elevator to the building definitely upsold them

6

u/Mass_Man_1971 19d ago

Touchscreens—the solution to a problem that never existed.

2

u/Lordgandalf 18d ago

Here in the Netherlands every elevator only has a call button on the outside and floors in the car. I get why they do this easier for them to make. No need to make the car communicate with the controller and stuff so yeah easier cabling but still.

2

u/Revenga8 18d ago

Not just Netherlands. This is how normal elevators are like pretty much everywhere. The only place this design might make sense is a building like the burj khalifa with a larger number of floors. Here with only 6 floors and the use environment, the application is just plain wrong.

2

u/Nearby_Potato4001 18d ago

This is what happens when someone not from an industry designs things for an industry without asking people from that industry.

1

u/freelibrarian 18d ago

Cries in librarian who works at a library with ultra modern, sleek study rooms that are not soundproof.

2

u/SATerp 18d ago

They could come along and fix them, maybe retroactively move them...

2

u/M0DStrawberry 18d ago

I had to deal with these when I was a delivery driver, I had three deliveries in one building. The numbers on the pad always changed and nothing was clear as to where i was going. I spent a good 20-30 minutes inside that building lost

2

u/Technical_Bank1829 18d ago

I think they should add a protective barrier

1

u/freelibrarian 18d ago

So like a guardrail for an elevator button panel? Humanity has peaked.

2

u/icwbandit 18d ago

A touchscreen…?

2

u/Elohims-sixth-wife 18d ago

Who sees the dents in the wall and thinks, “Hmmm this is a great place to install a device?”

1

u/MacForker 14d ago

Easy repair solution would be to recess those controls into a box on the wall. It'd require the elevator company to make modifications but in the long run would be cheaper than having to have them come out twice a year or more and repair that control panel.

1

u/Reasonable_Bet7310 14d ago

This style elevator controls work well for tall buildings

1

u/PaccNyc 13d ago

Building are installing these for safety reasons. Ensuring people can’t just walk in and go to whatever floor they want. While the example here can be touched, they will eventually update the software so that your badge or QR code will unlock it and tell the elevator what floor to bring you to. When that guy walked into the NfL offices on 5th ave last year and went up to the floor he wanted, it made security across NyC begin modernizing their access to Port systems like this.
Having knuckleheads with carts running into everything is why there’s a maintenance contract in place.

1

u/Unusual-South4049 9d ago

*takes a good sip of tea* well someones gonna die in there until they fix it then arent they?