r/mildlyinfuriating • u/CBus-Eagle • 1d ago

I'm slightly vexed Kohls is the Worst

I took my son to Kohls because he needed some jeans and underwear. I haven’t been to a Kohls in a couple years because I think their store is always in disarray and I hate standing in long lines because they only have 2 or 3 of the 10 cash registers open.

But my wife had a coupon for 30% so off we went. Their clearance section is impossible to look through because they are not categorized by size, forcing everyone to just walk down the entire rack looking at each piece individually. Then, the hangers that indicate small, medium, large, extra large aren’t even on the correct size clothing, forcing you to read each tag individually.

We gave up on looking at clearance and went over to the regular priced jeans and he found two pair. Grab a bag of 6 Hanes boxer shorts for $38 and headed to the register, thinking the 30% off coupon will get out the door at $100.

After standing in line for 20 minutes, the cashier totals everything up at $138 and my wife hands her the 30% coupon. Their clearance total is $125. I commented that the discount didn’t work properly and the associate states that the jeans are name brand so not included in the sale.

I review the coupon’s fine print and see nothing about Levi jeans being excluded so I ask for clarification. The associate then states that “all high end clothes like Under Amour and Levi’s are always excluded from their promotions.” I asked how we as customers are supposed to know this unless it’s clearly excluded on the coupon. She just said sorry so we left; paying $125 for two pairs of jeans and a 6 pack of underwear.

It feels like deceptive advertising and it was the last time I shop at Kohls.

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281

u/gladysk 1d ago

You need a PhD in Mathematics to calculate deals there.

138

u/ZamielVanWeber 1d ago

The fact that my father loves Kohl's and has a PhD in Patterns and Systems only makes this more accurate. IDT he shops there any more, though.

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u/ZombieeChic 1d ago

My mother and I call it "Playing the game". You really have to watch the sales to get the best deals. We loaded up on shoes earlier this year. Adidas, Nike, Skechers... All for $12-$25. They were marked down plus, they had another percentage off that week that worked on top of the sale and you got more Kohl's cash than usual. I don't necessarily like shoe shopping, but the deals made it fun. I'm set for years.

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u/LaRoseDuRoi 1d ago

My sister and I have 6 kids between us, and we used to play the Kohl's game to get school clothes every year. I think our best ever was getting over $500 worth of clothes for under $100. You have to watch the deals, shop the clearance racks, and stack the discounts and Kohl's cash, but it can be so worth it!

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u/ZombieeChic 1d ago

Worth it and pretty exciting! There is definitely a thrill to be had when you find a worthy clearance rack and you know everything is getting an extra 40% off. 😆

3

u/AlmostLucy 1d ago

As an avid thrifter, the disorganized Kohl’s clearance rack was nothing I hadn’t seen a hundred times before. And when used fast-fashion tees are $5 at Goodwill/Savers, why not get the same thing for the same price but NWT on the clearance rack?