Ex-Google UX Researcher Highlights Patterns Meta, OpenAI Are Using to Juice Personal Agent Adoption

[u/SpiritRealistic8174]

Ashley Striblet, PhD is an ex-Google UX researcher who has been closely studying some of the UX patterns used in personal agent systems like ChatGPT's dot and Meta's Muse.

She's highlighted how these systems are tuned to ask for an increasing amount of access and maximum data collection.

In general, when a tech is useful and operates autonomously, people will trust it more. People want AI to do stuff for them, so this makes sense. For them, the benefits of using Muse outweighs the risks.

If people are going to use Muse, Instinct and tools like it, I think it makes sense to follow some common sense tactics, like turning off data sharing for AI training and limiting agent access to financial information.