Account got hacked into a week ago on the 3rd of October and I filled out the account recovery form, basically the damages are they compromised my email went into my account kicked my email out and added a dummy email and their email as theirs on my account, I could still access it with my password and because as a last tempt effort, I didn't think my password would work but surprisingly it did the hacker didn't active 2fa on my account thankfully, but I contacted customer support, filled out the account recovery form, then got the account escalation email, replied with the Xbox info, my info and evidence of ownership, like receipts, order history on my account with order number emails attached, the email that was in my spam folder that shows my account was the original owner of my Microsoft profile/Xbox account and of course my account details. Got the reply email asking me for more info I didn't have a recovery email or phone number tied to my account so I gave my phone number because I had used it to set up the rewards system on my account and my email I assumed I used. Waited till today and got this email which is making me concerned because now I'm being told they need to do more "research" got in contact with costumer service again and told them what's going on with the provided case number, they told me they'll send in a follow up request and instructed me to make a new Microsoft account with the new email I made, so they could make the transfer faster. Basically I'm asking an I screwed? Because I've spent the last 5 years collecting games and they'res a handful of games on my account you can't get anymore online and I've spent a crap ton of money on games, gamepass and dlc combined I just really hope I don't lose it all. Also the fact they're telling me "they don't know when they'll get back to me" is not exactly comforting. Ontop of that I normally get the yearly subscription and we'll the idea of it running the clock with me not being able to use it does bother me a bit, but at the moment I just want my stuff back.

The biggest shame I was looking forward to this month because Halloween is my favourite time of the year.

I don’t remember how long ago, but I haven’t been able to create a request to find a group for some time. All other network functions are available to me. Moreover, I recently created a new account for my gf, so there this option works without problems. I still haven’t found a solution on the Internet.

Every time I try to watch a long form video it crashes around 12 seconds in whether there is an ad playing or not and either brings me back to YouTube Home Screen or YouTube sign in. It only happens on my Xbox I can watch same videos from other devices on same account. I've already tried the following: uninstalling/reinstalling app, wiping app save data, guest mode, clearing alternative MAC address, changing dns to Google public dns, clearing local saved games storage, and doing factory soft reset.

Do I need a new controller because no matter what I do it's always low power

My xbox series x can't do 1440p at 120hz only 1080p 120 hz on my aoc oled monitor Q27G41ZDF. I've messed with all the settings and turned on and off vrr. Setting the xbox to hdmi manual allows me to use 1440p but setting it to auto 4k shows up instead for some reason. I tried the hdmi port on my PC just to test and it allowed 1440p 144hz without issue.

i cannot find any info or fix for this error, i was playing ok all saturday, and im getting this error since today, ive tried alot of things for a similar error (but ending in 0 instead of 4) and nothing seems to work

How do i disable this feature?

Its connected via hdmi and ive tried turning off the (anynet+ HDMI - CEC) feature.

Also when I do select to play the xbox it will turn off!

What is going on?

Been getting this error for days now, trying to play any cloud game... I'm on an old XBOne and can't play half the games I want to without streaming it. I had no problem before. I had to install Day Z to play with friends, and it runs like a clogged toilet on my poor old g1 XBOne... I tried resetting my xbox several times, nothing. Checked my connection, internet is fine, still nothing. I soft factory reset my xbox today, AND IT DID NOTHING!!!!! Only support on xbox's site is ai garbage that doesn't help at all. Can anyone help me please... T_T

Hi all, this intermittent issue only happens sometimes and only with a few games.

I power up the Xbox and when my Bluetooth headset pairs with the Xbox my controller no longer works within the game. The home button works and I can do normal stuff outside a game but the game itself doesn’t respond to the controller. Any tips?

Edit: the headphones are Turtle Beach. It almost seems like the game thinks the headphones are a controller and prioritize that over my actual controller. As soon as I shut the headphones off the controller works again

Discovered today that the Xbox app on pc wouldnt launch any of the games i have installed. All im getting as a response is the error code seen in the picures, and i've seen no previous mention of it anywhere online. I have been in contact with 4 different agents to try and resolve this and they cant figure it out. They all seem to gravitate towards re-installing window (something i want to avoid) and all other proposed solutions arent working. Thus im turning to reddit hoping to get some answers.

As we all know very well, the Yoti age verification system on Xbox is nothing short of broken trash, for a slightly offensive term. I'd like to be able to verify my age, but I've found none of the options work, I cannot use my existing verified Yoti account to verify my age, and I can't reach an actual human being in any way to resolve the matter!!!

I'd like to be able to verify my age on Microsoft/Xbox with a human support operator, instead of a useless AI chatbot that's programmed to redirect you to the same webpage.

I'm at my fucking wits end with this broken piece of shit software, I shouldn't have to verify my age to put mods on the witcher 3.

Last night I was using my xbox just for YouTube and i got logged out, so obviously I checked server status and there was a major outage,turn it off go to bed, this morning check the outage it says everything is fixed,restart my xbox then go to log back in and im stuck on an infinite loading screen,ive reset twice, power cycled it, no luck has anyone else experienced this?

I’m getting these visual glitches and I’ve tried different screens, cables, settings, factory resetting, and cleaning the port. I figured I’d make a post asking for any other ideas or advice regarding fixes before I settle on it being a failing gpu.

Edit: Thanks for the helpful insight everyone, my Xbox is for sure done for😭

Edit: Apparently if it’s a dying gpu then the glitches will appear on the remote play screen too, I tested this out and the remote play screen was completely fine which could mean I just need to get the hdmi port fixed🙏

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I have a problem with My Xbox series x controller it keeps disconnecting for no reason randomly

I tried changing the cable

Tried using another controller with the same cable same USB port nothing happened, i tried to trigger the issue again by shaking the cable and the controller but it doesn't work, it's just random. is there a fix to this and why does it happen ?

Both controllers i have will randomly disconnect for a few seconds even when wired. have no clue on how to fix it and i have updated both controllers. if any more information is needed ill supply

As you may see sometimes my xbox decides to lock up my keyboard, move my cursour and do a bit of input on my mouse wheel. I have no idea why and it is ruining my gaming. I know it isnt war thunder doing it because controls for outside the game (windows key to bring the menu like the xbox button does) do not work either. Please help me war thunder is frustrating enough without this

I was leaving a world on bedrock edition and it told me I couldn’t save anymore data to my local save. It wouldn’t let me cancel out so I went in and deleted my local save data. After several resets it wont go to what the world was when I originally left and went to a save from multiple log in’s ago. Any ways to fix this issue and sync to my saves from before?

Went on vacation over the weekend, and left my Xbox home, I’ve come back and just started up my Xbox. Went to go play a game, and it had told me it wasn’t installed, which I thought was weird. Proceeded to go my game and realized my Xbox was now not showing me any of my games on my expansion card, or my external hard drive. I’ve restarted my Xbox 2 or 3 times now unplugged and pulled the card and replugged them in and nothing. Again this Xbox hasn’t moved since it was last used, now about 3 days ago. When I lasted played on it, it was working fine. If anyone has any idea how to solve and/or fix this problem would be much appreciated

My internet is fine on my phone

I tried automatic dns

It refuse to apply the ones I added manually

I cleared Mac address

Removed my account and added again

Removed my internet and added again

And I tried making my account as Xbox account, still didn't work

Error 0x803f9008

Still no fix

thinking about getting my bf a new xbox for christmas. his xbox one stopped working & for whatever reason he doesn’t want to use mine… anyway! i would love to get him one resale & a newer model but i don’t know where to look or who to trust, etc.

tldr: what xbox should i get? where? what’s a decent price?

thanks :)

So ive recently changed the birth date of my account and verified my age but it keeps logging me out telling me i need to verify my age again and again im really not sure what to do on this if anyone could help that would be greatly appreciated