I just wanted to make my order contactless…

This is my very first order

Also it’s kind of crazy that even with “40% off” it’s still more expensive than driving there and ordering myself lol this is why I can’t willingly order unless I’m drinking and can’t drive myself

You don’t have to say your market or your tips/tricks. Not looking for the fake boasting or humble bragging. Genuinely curious if anyone is honestly making that much in a day anymore? I’m talking about in the last month or so?

Made an order from a Wendy's 1.3 miles away today. Took 1.5 hours to get to me even though the courier picked it up 10 min after order was placed. They drove all around the map and were stationary some places for a while. My guess is multi apping. When the food got to me it smelt like weed.

I noticed their profile had a 79 percent rating. Is that not super low?

I've had good drivers get this same order to me in 10 min. 1.5 hours is insane for 1.3 miles

Uber eats of course doesn't offer any compensation for order since it was delivered

I tip really well by the way. I feel like if I tip well it should offer it to high eating drivers first :p

So right now I’m doing Uber Eats walking, partly because I’m getting to know the city to a full extent before I start to switch to another vehicle, and partly because I don’t have a car, getting an e-bike can have its own dilemmas , and I get a great amount of cardio through walking

And for the most part I would say it’s been pretty successful, but this instance that happened the other day was I got an order, and it was around a mile away, the projected time was around 23 minutes, and I got there in 15. But when I was arriving at the address the customer came up to me and with a distasteful tone and started asking me about the fact that I walked when it was a “priority order” and among other unsavory details I won’t mention. And then proceeded to downvote me

And at least to me, 15 from pickup doesn’t seem like too bad of a wait time, especially if you were waiting there already and got it fresh out the kitchen. I quite frankly get the impression that if I was a driver, or a biker this wouldn’t be a problem, and I was simply facing the backlash due to my walking status, and this has happened numerous times

It seems more often than not, I do everything as promised, I am never late in terms of expected drop off time, food is rarely missing in which it would be the restaurants fault for putting it in a fully sealed bag, and I’m very friendly, transparent and always try to keep my communication great with customers incase of any mishaps, but due to once again my walking status I get the backend of people’s unhappyness, which cause my ratings to plummet

Has anyone else ever received their groceries like this? Also, I paid a $1.40 bag fee.

I have contacted Uber Eats and they keep telling me I’m not the merchant so they can’t help me do anything?? they just keep saying sorry we understand but you’re not the merchant so we can’t help you. You have to have her call. My neighbor refuses to take my address of her website and delivery platforms, ive tried putting signs on my door and she takes them down. Does anyone know of any support phone numbers etc i can use to get this taken down??

Will they even consider my request if I mail my them or is it a waste of time?

Ok so I ordered a sonic blast that would get picked up on the way to my house along with another order. Delivery person messaged that sonic was out of ice cream, and they asked me to cancel it. I’m like cool, life happens no problem. I understand that the delivery person had went out of the way to pick up the order so I’m cool with them keeping the top for the sonic order. But WHY is there a cancellation fee for an order that couldn’t be completed?!

EDIT: ok apparently the driver was ether incompetent or scamming me. How do I report them for this. They got the first half of my order and brought it to me. I always hate the idea of reporting someone yknow :/

Do you guys really pay these fees? I don’t think there’s even any advantage of having subscription. It’s even after promotion and Amex $10 LOL

Are drivers allowed to use multiple platforms at once? For example, a few days ago a driver picked up order and start heading to the next city over when Uber Eats was telling me they were on the way, the eta just kept getting longer and longer. I texted and he tells me he was also door dashing and the other order had ice cream, so he needed to hurry with that one.

Now today, I’ve paid for priority delivery to avoid whatever happened last time. But I’m watching the driver who is assigned to my order drive around this parking lot that has many other food places. I watched him stop at 3 different locations while my status saying “picking up order now”. I know that when there are other stops, the platform indicates that clearly. Now I’m wondering is this person also using DoorDash while doing UberEats? I hate to complain because it may get them in trouble, but I paid for priority delivery to avoid this. I ordered a sub sandwich for a place 10 mins away from me and this person was assigned my order 15 mins ago.

Honestly for me I don’t care as long as you’re delivering the food. Everybody has to make it in this Economeeeeh.

Is it okay?

I just ordered 5 minutes before Restaurant closure.

How do you as a delivery driver or restaurant react to such orders?

I received a medium rare chicken Pizza.

Hopefully the question sums it up. I picked up an order but when I started the delivery and read the instructions, I quickly realized I was going to a really confusing apartment complex. The instructions also said the tip would be reduced if I asked for help because “the instructions are clear.”

What can you do? Return the food? Hope for the best?

i know it’s 1 wing but i want what pay for, but also i don’t want others to run into this without realizing it.

EDIT: okay for everyone that’s confused, it’s doesn’t matter if you choose 2 flavors.. that’s not the point. the problem is the system is only registering 14 wings instead of 15. so EVEN IF I DID CHOOSE 2 FLAVORS, IT WOULD NOT WORK!!! it’d be 7 hot honey and 7 spicy kbbq. this isn’t even my order i was just checking the prices of different things combined in the cart. the flavors have absolutely nothing to do with the system glitching..

The drivers say they don't get the money. Ta xes where less than $5. Uber claims they only take 10 cents. Like the title asks, where does the rest of the money go from the other "fees"?

So me and girlfriend order from McDonald’s using UberEats, I’d say about 6 times out of 10, we always get something wrong with our order. So every time this has happened my girlfriend has reported it (with evidence) and nothing gets done about it.

However today we ordered and yet again we didn’t get what we asked for. UberEats has decided to flag my girlfriend’s account because we’ve had to report issues with our food so many times before. Is there anything we can do about this? Obviously I don’t think it’s really fair that we are getting punished for reporting issues with our food, especially since it’s not our fault we aren’t getting what we are ordering/paying for. This is very frustrating. Thank you for reading

I recently placed an order for food, and at first I didn't think anything of it. But I started to become suspicious after my driver canceled my order. A second driver went to go get my food and also canceled. The third driver also canceled but sent this note from the app (in the image). At that point, I just wanted to cancel the order but couldn't. Then, they sent over two more drivers that also canceled before the store finally canceled my order. I honestly don't care about the food but I am wondering will I get a full refund from this if the store canceled my order?

Two days in a row I've had my food stolen, Like is there any real consequence to them doing this? And what possesses people to do it man? I'm more than generous with my tips the one last night I tipped $14 on a $30 order but man I'm so done with this app after having my texts and calls ignored then fighting with support trying to get a refund while watching the driver sit in the same spot for 30 minutes then drive past my house 3 times just to **** with me. I couldn't even place another order yesterday because they picked my food up at 7:50PM and marked it "delivered" at 5AM!!!!!! Told myself it was just one bad driver but nope happened again today.

honest question, i’ve been avoiding ordering from foodpanda/grab when it’s raining cause i felt bad making riders go out in that. but then i realized… they’re already out there waiting for orders either way. not ordering doesn’t protect them, it just means they’re sitting in the rain earning zero.

so is the move to just *order*, toss in a decent tip, and let them make the money they’re out there trying to get anyway? or am i missing something where not ordering actually helps them somehow?

what’s the actual right call here

I’m here to pick up an ubereats order along with several other drivers but none of the orders available are for us.

How is that possible or even make sense?

I ordered ubereats Sunday and noticed that my order took much longer than normal. I used to deliver pizzas for Papa John's way before ubereats, or doordash were around and always preferred cash tips. I even have " we have you tip money in cash" in the notes before I place the order. Should I just tip on the app to reduce wait time?

Its over, shes dead, Uber Eats NYC delivery is dead. Its not worth side hustling with this new system. I have lost the drive to deliver now knowing I wont be receiving a tip, it just took the purpose out of me. I’ve done 11 food trips today and only made $61 bucks, thats unheard of, pre minimum wage every 11 deliveries would net me $100 easily. Also include the flexibility option being almost entirely removed and you have a app that only offers the bare minimum when theres plenty of jobs that offer that with less stress and effort. It was a good 2+ years, rainy days were literally free money being thrown at us but I guess all good things must come to an end.