r/UberEATS • u/Ok-Progress-6153 • 4d ago

Deceptive “priority” option

Jfc I had to reschedule plans because they couldn’t deliver within the listed “priority” delivery time. I specifically paid the up charge to get it in a certain window.

I don’t blame the delivery guys at all but uber is horrendous when it comes to fulfilling estimated times. Even worse when it comes to customer service.

That was my last order.

3 Upvotes

100% Upvoted

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2

u/Traditional-Share657 4d ago edited 4d ago

Priority means nothing, just another fee to charge the customer. Better to just save that money and give it to the driver at/after delivery.

2

u/Ok-Progress-6153 4d ago

Yeah, lesson learned. The shopper found everything and was quick once he actually made it store. Def not his bad at all

-1

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-1

u/Drywall_construction 4d ago

There are drivers who accept priority orders, then accept orders from other apps and deliver them first. The apps need to regulate their services

3

u/DeliveryCourier 4d ago edited 4d ago

We are not told about Priority. We are not paid for Priority.

We are not Uber's employee and our contract acknowledges our right to multi-app at any time. 

2

u/Ok-Progress-6153 4d ago

Yeah its very clear the app is just shady and exploiting both customer and worker. I always tip cuz I know it’s not the drivers fault. Will be deleting, very parasitic company - had just been using due to illness