Address Verification Issue

[u/taurens5612]

I am from Argentina and am trying to verify my address on Google AdSense so I can collect my YouTube earnings, but I’m facing an issue with the verification PIN that I can't seem to resolve.

Google sent the PIN via postal mail, but I never received any of the letters. I tried using different addresses—including those of relatives living closer to the capital—yet I still haven't received anything. The last request was sent on September 13, 2026.

I contacted Google AdSense support and spoke with several agents. One of them updated my address and informed me that the case had been escalated to an internal team to review other available options; they asked me to wait for a reply in the same email thread.

After waiting four weeks for the letter, the agent replied in that same thread stating that the latest letter containing the PIN was already on its way. The problem is that I have tried to receive the PIN many times, and the letters never arrive.

Has anyone else gone through a similar situation and managed to verify their address using a different method? Or is there anyone who works at Google—or has a contact on a team that could review my case—who could help?

I would greatly appreciate any help, shared experiences, or contacts that might assist me in resolving this. I have been trying to fix this through support for far too long without getting a concrete answer.

[u/Khairul021149]

I have the same issue, but I'm in Malaysia.

[u/taurens5612 → u/Khairul021149]

The only solution I can think of is to keep contacting support via email.