r/DisneyPlus • u/AutoModerator • Jul 01 '26
Tech Support Monthly Tech Support & Missing Content Thread
All posts regarding tech support or missing content belong here.
Examples of questions are:
- How do I cancel?
- Why does the app crash on my Fire Stick/Roku/Apple TV?
- Why don't the subtitles work correctly?
- I am being overcharged for my subscription.
- Why is a certain show or movie not on Disney+?
If you are having trouble with the app, please consider including this information:
- Device type
- Country device is operating in
- App version (on the settings page after you tap your profile pic)
- Device operating system version (varies per device, might be too advanced for some users to access)
Browse other tech support posts here.
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u/Kitchen_Egg_2349 12d ago
My Disney+ acct nearly always requires me to sign-in everytime I use the app on the TV. It puts me in a constant cycle of being asked to scan the QR code on screen, authorise login via app on phone and enter an 8 digit code and then nothing - the process begins again. How can I fix this?