r/DisneyPlus • u/AutoModerator • Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/Joker-2204 7d ago

Hey all, having two annoying issues with the new app:

Missing Movies: The MCU catalog is missing several movies, but they still show up if I manually search for them.

Broken Playlists: Clicking the "Countdown for Doomsday" playlist doesn't actually show the list of movies. It just auto-plays random Marvel movies instead.
Anyone else dealing with this or know a fix?

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u/crestroncp3user 6d ago

Missing Movies: The MCU catalog is missing several movies, but they still show up if I manually search for them.

What movies?

Broken Playlists: Clicking the "Countdown for Doomsday" playlist doesn't actually show the list of movies. It just auto-plays random Marvel movies instead.

That's how Playlists work.