Hey Reddit! I'm posting in this sub as some LEO's may have some good insight and advice. I've been needing a career change for a while now and I think I finally found a path where I don't have to restart from scratch and build off the career I already have by furthering my learning into IT.
TL;DR at the bottom as I know this is a long post and most people won't care about the details.
I've been a police vehicle Upfitter for 6 years now and been shop lead for about four of them. I know the Upfit side of things inside and out. I used to be a Ford Senior Master Technician (highest certified Ford tech) and still hold this status today, so you could say I know the Fords they use inside and out too! Anyways, I love working with police cars and all the tech in them. The computer systems, camera systems, gateways/routers, all the antennas and communications they have going on, and the programming for the police lighting, which I know the police lighting programming pretty well by now. However, it's very physical work and I'm starting to fall apart, and I can't do these hot shop summers anymore.
This leads me to a dilemma. I can't really move up anymore from where I'm at. I'm stuck with golden handcuffs because I'm the most senior guy here, and I don't want to go into sales for Whelen (the police equipment we use). I've been feeling like I have to restart a career, and right now I can't afford to do so.
I did some research and I think I finally found something where I don't have to restart my career and only will be adding to it. After we build vehicles, the vehicles go back to the departments and if there's anything new in them (computers, cameras, routers, radios, etc.), their IT configures it all, connects them to the networks and to the officer. I've helped via the phone and in person many times in these cases, and honestly, it really intrigued me. Especially when we are trying to troubleshoot a problem together.
So, I'm looking into gaining some IT knowledge and as much information as I can for this type of role. I've found multiple titles such as: Network Administrator, Systems Administrator, Technology Specialist, Digital Evidence Specialist, Mobile Data Specialist, Public Safety Systems Administrator, Radio Systems Administrator, CAD/RMS Administrator, CJIS Systems Administrator, Public Safety Communications Specialist. (Sorry for the long list.)
I'm posting to Reddit to try and find more information about these job roles, hopefully network with some people about them, or get some help finding out where to network with people in this field. I signed up for LinkedIn but got restricted right away and asked for my ID. I heard LinkedIn isn't really worth it nowadays anyways? Are there any other good options?
My biggest questions are, with my background, could I be in a pretty unique spot where I could be a big asset to a department if I learn IT?
What would be the best path of learning? Getting an actual degree or just getting certifications such as Google's IT Support Cert (to learn the basics), then CompTIA A+, CompTIA Security+, and CCNA?
Would I be able to find any training on their systems such as Tracs, Axon, Motorola, Panasonic, GTec, or any other specialized software for their cameras/networks?
For an example why I might be in a unique position, I built a car and it got delivered to the department two hours away. Their IT realized one ethernet port on their new camera system was in the wrong port. Totally my fault, we weren't able to test it before sending it since this one has no screen for us to test. Their IT was uncomfortable touching any of the equipment, even when it was very easy to get to. So I had to drive two hours to swap one port and the car being out of service for a few days. If they had someone who knew both sides of things, that would have been a five minute fix.
I'll be cross-posting this in hopes I can reach out to quite a few people, because it just takes the right one, right??
If you read to the end, thanks a lot! I know that was a lot of information, but I could use the help with such a niche field.
TL;DR: I've been a police vehicle Upfitter for 6 years and a shop lead for 4, and I'm also a Ford Senior Master Technician. I love working with the technology in police vehicles, but the physical work and hot shop environment are becoming too much. I'm looking into moving toward the IT side of public safety, such as network/systems administration, CAD/RMS, cameras, radios, and other technology used by police departments. I'm wondering if my current experience could give me an advantage in this field, and what the best path would be to learn the IT side (degree vs. certifications, specialized training, etc.), and where and how I can network with people in this field. Also, recommendations for reddit subs to post this in.