Selling my Vivint smart home/security system. I paid over $4,000 for the equipment, and everything pictured is included.

System includes:

• Vivint touchscreen Smart Hub/control panel
• Vivint doorbell camera
• One Indoor/one outdoor security cameras
• Smoke/CO detector
• Door/window sensors
• Additional smart-home/security sensors and equipment
• Power supplies, wiring and accessories pictured

Everything was professionally installed as part of my Vivint system and has been removed.

This would be a great option for someone looking to add a comprehensive Vivint security setup without paying full retail price for all of the equipment.

Asking $1,200 OBO

Selling as a complete package. Buyer will be responsible for confirming compatibility, installation and any service/activation requirements directly with Vivint.

Located in Elbert, CO. Can meet anywhere on I-25 corridor from Colorado Springs to Denver. Happy to answer questions or send additional photos/model numbers for any of the components. If the ad is up it is still available.

Anyone have a login for it

I have had four years with Vivint and the same complaint. I never know when a package is delivered; the doorbell never rings through my phone, and when the lawn guy came, my cameras never notified me. They told me it was my phone, but I have upgraded my phone twice with the same issues; I stood outside ringing my doorbell, and nothing came through my phone. My cousin has Ring, and it tells her everything that is going on. I can't wait to be over with Vivint if I thought someone would buy all the equipment I would sale it all. Vivint is the worse!!!!

Vivint, can we please do something about these false AI detections? I can see on my firewall that your system is constantly communicating with your AI domain (vivint.ai), yet the app doesn’t even give us a way to report false positives. If you’re going to rely on AI for detection, at least give customers a way to flag when it gets things wrong. Thankfully, my contract ends in April. I’m definitely looking forward to having more control over my security system.

So we got a new WiFi router and it caused us to use a different WiFi network and so my doorbell and my chime had to be reconnected. I got my chime to work but my doorbell does not. I press the button on the doorbell and it turns green. I hold it down for a couple seconds and it says rebooting. However, the instructions say that it should turn white then stay green. Green never came. It’s just on white. Every now and again I check the color and it turns green but back to white. Is that normal? When I use my phone to connect to the camera, it finds the camera but doesn’t connect to it. Just says troubleshoot. Any suggestions?

Called customer service earlier today because I’m having a playback issue that’s affecting all four of my cameras. The issue has been for 2 days. I’ve already tried rebooting the cameras. Rebooting the hub. Power cycling the smart drive. Power cycling my modem. Deleting the app and reinstalling it. None of that have corrected anything.
Customer service wanted me to be home tonight to perform some diagnostics in the house. Short of what I’ve already done, what can I expect them to have me do to try and correct this issue? I suspect that they want to do the same stuff that I’ve already done but I could be wrong.

Hey all! My wife and I recently purchased our first home which came with an already installed and paid off (supposedly) security system from Vivint. When I called to remove the previous owner as admin and change the account into our names I was informed I needed the verbal passcode. Well, I obviously don’t know that and have never met the previous owners and can’t contact them. Has anyone else run into this issue? If so what are my options? Thanks for any help provided!

We've had our Vivint system for about two months, and we're already extremely frustrated. Our cameras keep going offline, and we've contacted Vivint 8–10 times by phone, text, and email trying to get this resolved.

We were away for three of those weeks, so we haven't even been home for the full two months to use the system. We purchased the newest model expecting it to work properly, but we're already dealing with ongoing problems.

It's incredibly frustrating to spend this kind of money on a home security system only to have cameras that can't reliably stay online. Isn't the whole point of having a security system to have peace of mind? Instead, we're constantly dealing with issues and trying to get someone to help.

Has anyone here filed a complaint against Vivint with the Better Business Bureau (BBB) or their state's Attorney General's office? If so, I'd like to hear about your experience and whether filing a complaint helped get the company's attention. At this point, we're wondering what steps we need to take to get this resolved.

Hey everyone, so I recently saw a friend of mine install a Ring system with a sensor for his side gate. Looks like a regular door sensor but a bit bigger. Is this something that Vivint offers?

Hi! I’ve had Vivint for a few years now. I’ve paid the equipment off and now just pay for the service. My playback never works. It did not work in my previous home, when I moved I thought maybe it would finally work. When I try to playback I usually get a circle or it freezes. Even when I open it to see who might be ringing my doorbell it freezes. The tech told me it’s because I have T-Mobile WiFi? I never receive notifications like if a package was delivered. My dog sitter left my front door open by mistake and again received no notification. I have the settings correctly set to receive notifications. I just don’t understand. It’s really frustrating. Has anyone else had this experience?

Does anyone have any tips for getting this camera back up before I attempt to contact the god awful Vivint support? It has just gone offline today and I have tried rebooting the panel, the WiFi, and unplugging the WiFi bridge that the camera is connected to and nothing has worked. The bridge shows it has connected to the internet but it still shows red under camera.

hint hint

👀 🎃

So there's been a Vivint Alexa skill that you could use to arm your system. It seems to have disappeared from the Alexa+ store. It was a small convenience, but I appreciated it on the nights when I got into bed and realized I hadn't armed the security system (and my phone was already put away).

Is there currently support to enable and disable deter mode on my cameras based on a schedule? For example, after 9 PM, I’d like my cameras to go into deter mode. Then, after 7 AM, I’d like them to turn off deter.

We just moved into a home with a Vivint doorbell camera. I don't care to sign up for this particular service, but I still want a doorbell to chime inside my house until we find a suitable replacement. How can I set this up to do so? Do I need to call in?

Hello,

Can someone confirm if this is the latest firmware version for the gen 3 cameras?

Having a pixelation issue I’m troubleshooting and was wondering if there is a newer firmware out there newer then this version 2.20.0.126.rc

I have downloaded many videos from the app (which takes forever to download despite having phenomenal internet) and they will not send via iMessage or text. Does anyone else have this issue?

Also, my playback takes forever to load. I chatted with support and they just kept running through scripts that had nothing to do with the issue.

So annoying to pay for something that does not work.

Hi,

I don't use your doorbell. I prefer cctv but, I get so annoyed w/ neighbors using this whistle sound. I don't think they take in consideration that nobody wants to hear a constant whistle everyday and especially in the middle of the night when a fly passes by their camera

Yes I'm being a Karen, John, Frank whatever you call it and thinking about notifying my HOA about this. Ridiculous.

Should I just talk to the neighbor about this instead? It's been happening for almost a year now.

I also got notified when posting this thread that it may be negative but I want a solution on how to help them fix it

I’ve rebooted the tablet, uninstalled the phone app, I’m trying to view the videos from last night.

I have never purchased anything from this company. I don’t even own a home to have a security system for. Somehow, Vivint managed to access my credit card using a digital wallet.

In May, I had received a fraud alert for a charge just shy of $1000 from Vivint. I disputed the charge, canceled the card, and was given a new one.

Unfortunately, for the months of June, July, August, and September, Vivint was able to charge the new credit card.

The card was connected to my Apple Pay, which I rarely use.

This company STOLE my credit card number!