Just a warning for anyone with Coinbase One that I’ve been experiencing unprofessional and rude behaviour from my assigned Concierge person. I won’t name the person but I’ve already put in a formal complaint and they are being formally investigated.

They essentially got on the call with a terrible attitude from the get go, shouted at me, and wouldn’t let me explain why they had actually misunderstood what I was saying. This was after they had not followed up with an issue for months and then acted like it was my fault.

They were unhinged and angry. Maybe they won’t be working at Coinbase for too much longer.

Coinbase, vet and monitor your Concierge staff better. I can DM more details if you want but it’s already being looked into internally. If I’m paying for Coinbase One, I expect premium and respectful service, not to be shouted at and made to feel like I’ve done something wrong when I haven’t.

Awful.

Today Coinbase converted my XRPN armada acquisition shares to XRPN Evernorth shares, unfortunately when they did the conversion, they deducted more than half my shares from my account. Anyone experience a similar issue? How did you resolve it? I’ve been on the longest most tedious chat with support.

As soon as I send the USDC to the wallet I want to, coinbase says the transfer is cancelled and I'm getting my money back, the USDC transfer on eth network was working before suddenly it stopped working. Please help me.

"This transfer can't be sent to the destination address right now"

No other clues as to why the send failed. This is atrocious. There's no in app support also. You are dealing with people's money here, having them reach out like this is so sad. Do your job properly or I will take my money somewhere else.

I asked customer support a few questions, and after that, I was no longer able to log in.

I seem to have done so, and it's now locked in.

Coinbase support have stated that it's now stuck there as it's non-custodial wallet and xmr is not supported. I hear what they're saying.

My wondering is though, how was I able to trade Eth to xmr in the android coinbase wallet app if xmr is unsupported? It was traded over Ethereum if that helps?

I'm a noob at this and accept that I should have done my homework first. I'm just curious about how I can trade to a currency that's unsupported z using their own app?

I am fairly new to bitcoin and I'm not blaming coinbase. Also, its a small amount of money, 100 bucks or so. I get errors when I try to spend it or move it back. I get a message, to pay the network fee add AVAX on the Avalanche C-Chain network to your wallet. Any suggestions or tips on what to do?

We're talking about a small nation's GDP in actual exchange value.

Does anyone know if I have a snowball's chance in hell of actually getting my coins?

I've sent contact info to a couple of law firms, but it's been crickets so far.

I was able to purchase Monero on coinbase.com back in June from their DEX. Apparently, they had already delisted on their "normal" exchange and had stopped supporting it

I went to move it to my self custody wallet recently when I discovered I couldn't, and I also noticed the price discrepancy. I paid well under the real market value.

Support has given me the run around, essentially: "Go fuck yourself. This coin was deemed evil. We have your keys. No you can't have them. Your coin is stuck forever. Also, go fuck yourself again."

I know, stupid me. Not my keys, yadda yadda.

I’m posting here because I’ve been dealing with a very strange Coinbase support issue for almost a month, and I’d like to know whether anyone else has experienced the same thing.
I was trying to verify my self-custody wallet for withdrawals from Coinbase. Coinbase triggered the “small deposit” verification process and instructed me to send a small amount of USDC from my self-custody wallet to a specific verification address provided by Coinbase.
I followed the instructions exactly.
The transaction was confirmed on-chain, and the amount and destination address are clearly visible on the blockchain.
However, the verification later timed out, and the USDC I sent was never credited back to my Coinbase account or returned to my wallet.
One important detail: the address Coinbase provided for the small-deposit verification was not the same as my normal Coinbase USDC deposit address. Coinbase support has repeatedly pointed out that the receiving address does not match my normal USDC deposit address, but that is exactly the issue — I did not choose that address myself. Coinbase provided it specifically as part of the verification process.
I later completed another verification attempt successfully, and my wallet was eventually verified, but the original verification deposit remained missing.
Since then:
I have contacted Coinbase support multiple times.
I have provided the transaction hash, destination address, amount, screenshots, and the full explanation multiple times.
The transaction is confirmed on-chain.
Coinbase has repeatedly escalated the case to a “specialist team.”
I have repeatedly been told to wait for an email.
I was told to try Coinbase’s Asset Recovery tool, but the tool does not work for this transaction.
Support has still not explained what exactly is being investigated or why the transaction cannot simply be traced.
I have now filed a formal complaint with Coinbase.
This has been going on for nearly a month.
The amount itself is only a few dollars, so this is obviously not about the money anymore. What concerns me is that Coinbase apparently cannot clearly account for funds sent to an address that Coinbase itself provided during its own verification process.
If something this small takes a month to investigate despite completely transparent on-chain data, it makes me uncomfortable depositing or investing larger amounts on the platform.
My main questions are:
Has anyone else had USDC disappear during Coinbase’s small-deposit wallet verification process?
Does anyone know what these verification addresses actually are — are they Coinbase-controlled addresses, temporary addresses, or some third-party verification infrastructure?
And if the transaction is confirmed on-chain and the amount/address can be matched to the verification request, why would Coinbase need weeks to investigate it?
I’m not looking to attack Coinbase. I genuinely want to understand what happened and get the funds accounted for.
If anyone has gone through something similar and managed to get it resolved, I’d really appreciate hearing how.

I have owned XRPN (Armada Acquisitions) for several months. Last week armada acquisitions merged with Evernorth and effective today XRPN is trading as Evernorth.

My holdings are still showing as armada acquisitions and it says the market is closed. There is no price movement or trading availability when I look at my stock. If I search for stocks and look for XRPN, there is an active XRPN that’s showing trading is taking place and it still says armada acquisitions.

Is there usually a delay like this when a merger takes place? Are my holdings going to transfer over to the active ticker?

I did everything right and then support wanted to give me the run around, oh yeah you qualify you got it you did everything right just verify, then you'll get it!

Truth be told their support is trained to keep adding extra steps and create opportunity for drop offs all along the way

And then in the end I don't even get it even tho according to their terms I should.

Apparently the "Buy $50+ of any crypto currency within one year of creating an account and it being your first account with us" is an absolute sham.

To hell with this company and their bullshit incentive tactics

Hey all, I just installed Coinbase Wallet on my Android Phone and there are zero security options to require a password or biometrics when opening the app. This is despite Coinbase's own website saying that there are these features. Does anybody know where I can access these settings, because it isn't visible on the app under the settings.

According to Coinbase:

The Base app currently offers an App Lock feature to help secure your account. 

Enable App Lock:

1. Go to Settings from the Assets tab. 
2. Under the Security section, select Security Lock.
3. In Lock method, toggle the requirement you want to enable. 
4. Select at least one option under Require unlock when:
   • Opening the app
   • Making a transaction

I type in 220 and it won’t even let me select review. Doesn’t give me a prompt or reason.

Ive had Coinbase for some time now. Used it a few times for minor transactions to exchange for cash. One night I bought $50 of cryp from my Navy Federal debit card. The next day I had a transaction of $3,300 sent to me. When I tried to sell it to withdraw into my verified account Id used twice before, it told me to contact support to remove a restriction that had been placed on the account. It has been 12 days of constantly contacting support with no end in sight. They assure me that my funds are safe and secured but won’t even give me a reason as to why my account is supposedly under review. On October 1st I got a email that the hold had been removed from my accunt from the $50 purchase I made yet still couldn’t touch the funds. I’ve called in literally every day and all they tell me is that the specialist are still reviewing and wait for an email.

How to enable it

Open Coinbase

1. Sign in through the official Coinbase website.
2. Click your profile, then Settings.
3. Select Allow list.
4. Switch on allowlisting and complete two-factor verification.
5. Add your trusted wallet addresses, verifying the network and destination carefully.

Important: Coinbase permits immediate changes during the first eight hours after activating allowlisting. After that, newly added addresses normally have the 48-hour delay. Check every address already in your address book before relying on this protection.

Official instructions: Coinbase allowlisting guide.

I seem to get regular errors claiming i have insufficient funds on my bank account when trying to buy Bitcoin on coinbase. Everything else purchases just fine, but for some reason this occurs all the time. Even with as little as $10-20 purchases. Is this a coinbase issue?

Been trying to send USDC but whenever I get to comfirmation n receiving the comfirmation code to my number, I never receive it.

Is there a turn around? Is there sm i need to fix? I dont like holding onto USDC for long even if I heard its the most safe...

I know, idiot!

But now it seems locked in to my coinbase wallet and I can't trade it, send it or even withdraw it to a different wallet. I've tried coinbase recover unsupported crypto tool, but when I put in the info it says I'm using a wrong login, it's definitely the right one.

Is there any info I could use or any previous experience for how to retrieve my £100?

Could someone explain a ach a little more and how to perform one, i’ve looked at a couple forums and the coin base help site but still can’t navigate my way to perform one.
Thank you

I checked my coinbase wallet yesterday and I have over 3,000 dollars of circle wrapped bitcoin.

I checked my wallet history and couldn’t find anything on where it came from or when I got it.

Is it malware or a scam, please help!

I've had an account for years. Maybe a month or two ago, I tried to withdraw some crypto to my wallet using a cb.id. They flagged the transaction as potentially fraudulent even though it points to an address that has been on my allow list for years.

Two weeks back I tried to deposit from my bank and found out my account was flagged and banned from it and needed a review. I did the review. These are accounts linked for months to years that I deposit from like clockwork every two weeks when I get paid. How it's fraudulent today vs like 5 years ago when I started doing it is beyond me.

Today I deposit $170 from my bank to buy something. I've deposited multiple thousands at once from this account with no issue so I'm not expecting $170 to be like defcon 5 security protocols. Turns out I made an ass out of u and me. I got hit with my account has been blocked for suspicious activity. I didn't even get to the screen where you pick an address. Simply depositing money and withdrawing it as USDC is like obviously fraud or a scam. It said I needed to do additional verification. I did and they're still like yeah we're keeping it locked for 15 days.

I asked support you know, what did I do wrong and how could I avoid this in the future. They were basically like, we won't tell you. Better luck next time. So I guess I just cross my fingers and hope that this time I login, it won't result in a lock/ban. It's crazy because I use an allow list. Some addresses have been there for years. The idea that depositing money from a legal bank account and withdrawing to the same addresses you've been withdrawing to for years is a red flag for the security team...

Luckily they didn't ban me from selling crypto and withdrawing cash to my bank account. I sold the little half an ETH buffer I had sitting in there for instant withdraws and am going to initiate a total account closure once my Coinbase Card is fully paid off (in true scammer fashion, it's possible to close your Coinbase account and lose access to pay your Conibase Card so they can late fee you to the legal max then send it to collections).

I'd heard the rumors of Coinbase being ass. I've experienced a little bit of it but usually support clears things up. This is the first time reaching out to support still resulted in yeah go f yourself.

Anyone else have predicion market not resolved issues today for BTC predictions?

I’m posting here because I’m extremely frustrated and honestly don’t know what else to do.
I’ve had $1,100 stuck in my Coinbase account since January 2026, and it’s now October. That’s almost 9 months of being unable to access MY OWN MONEY.
Every time I try to resolve the issue, Coinbase keeps asking me to complete the same identity verification process over and over again. I’ve followed their instructions, submitted my information, and attempted to verify my identity multiple times, but my account remains restricted.
The most frustrating part is that I am not trying to trade, buy crypto, or do anything complicated. I simply want to withdraw my $1,100.
I feel like I’m stuck in an endless loop with no actual resolution. Nine months is an unreasonable amount of time to have my funds inaccessible without a clear explanation or solution.
I’m hoping someone here can help answer a few questions:
Has anyone experienced this same issue with Coinbase?
How did you finally get your account unlocked?
Is there a way to escalate this beyond regular customer support?
Has anyone had success filing a complaint with the CFPB or another regulatory agency?
Can Coinbase allow me to withdraw my funds even if they won’t fully restore my account?
If anyone from Coinbase Support sees this, I am asking for a real resolution, not another automated response telling me to verify my identity again.
I have been patient for almost nine months. I just want access to the money that belongs to me.
Any advice, suggestions, or help would be greatly appreciated. I’m seriously considering filing a formal complaint if this continues.
UPDATE: I’m willing to provide my support case number to verified Coinbase moderators if that helps get this resolved.

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